Privacy Policy
Last updated: March 26, 2026
This Privacy Policy explains how NV Store (“we”, “us”, or “our”) collects, uses, formats, and protects the personal information you share with us through our website. Your privacy is strongly regulated across our operations.
1. Information We Collect
1.1 Information You Provide to Us
We collect information directly from you when you place an order, contact us, or interact with our website. This includes:
- Checkout Information: Your Full Name, Phone Number, Full Address, and Delivery Zone. We do not require you to create an account.
- Communications: When you use our Contact form, we collect your Full Name, Email Address, Phone Number, and your specific Inquiry or Message.
1.2 Information We Collect Automatically
As you navigate and interact with our website, we use automatic data collection technologies (such as Meta Pixel) to collect data about your device, browsing actions, and patterns. This may include your IP address, browser type, pages visited, products added to cart, and actions taken (like initiating a checkout).
2. How We Use Your Information
We use the information we collect to provide and maintain our services. Expected purposes include:
- Processing and delivering your orders transparently.
- Communicating with you about your order status or handling support inquiries.
- Monitoring website usage and evaluating improvements via Microsoft Clarity.
- Optimizing the delivery of relevant products and advertising to you (using Facebook/Meta Pixel analytics logic).
- Protecting against fraud, security risks, bot behavior, and other malicious activity.
3. Third-Party Services
In order to effectively run our operations and ensure your safety, we utilize reliable third-party providers. We do not sell your personal data.
- Cloudflare Turnstile: Used to enforce bot protection capabilities on our forms and checkout to reduce abuse and spam requests.
- Microsoft Clarity: Utilized for capturing how you interact with our website—such as through behavioral metrics, heatmaps, and session replay—to improve user experience, optimize site performance, and monitor analytics.
- Meta (Facebook) Pixel: Utilized for securely tracking conversion events (such as adding an item to the cart or checking out) to streamline our advertising outreach and monitor product popularity.
- Secure Payment Gateways: While processing partial payments (such as upfront delivery fees), sensitive payment data is relayed to SSL-encrypted payment providers directly; we do not store this data.
4. Data Security
4.1We implement strict security tools (including SSL encryption) to assist in protecting your personal information from unauthorized access, use, or distribution.
4.2However, please be aware that no data transmission over the Internet can be unconditionally guaranteed as 100% physically or electronically secure.
5. Your Rights
Depending on your location and context, you have the right to request access to, correction, or deletion of the personal information that we possess about you.
Since we do not operate a user account architecture, any deletion or adjustment request regarding standard interaction and previous orders can be sent strictly through our official contact channels.
6. Contact Information
If you have questions, comments, or concerns about this Privacy Policy, your data handling history, or your privacy rights, please do not hesitate to reach us.
- Email: [email protected]
- Phone: +880 9647-292148, +880 9647-792148
- Address: Shop No: 1, 5th Floor, New Market City Complex, 44/1 Rahim Square, New Market, Dhaka-1205